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STUDENT COMPLAINT PROCESS

Please note that complaints filed more than 30 days after the incident may not be accepted.

If you have a concern or complaint that you believe needs to be resolved please follow the process below. This is the online reporting tool for the Vincennes University Student Complaint process. Students should always attempt to resove any problems with the University by first discussing it with those involved. Dealing with concerns in a direct and honest manner should be the first step in resolving the problem. However, if an issue cannot be resolved, students should use this formal online complaint process. VU students may initiate their complaint by clicking the appropriate link below (Academic Complaint Form or Non-Academic Complaint Form). Complete all information requested, and then click on the "Submit..." button to complete the complaint process.

Remember:

First attempt to resolve your issue by speaking directly with the indiviidual(s) or office(s) involved.

The Student Complaint form must include your name, student ID number, and preferred email address for the process to move forward.

 

ACADEMIC STUDENT COMPLAINT FORM

 

NON-ACADEMIC STUDENT COMPLAINT FORM

 

Student Complaints to the State of Indiana

Any student who feels a complaint has not been resolved adequately by Vincennes University has the right to file a formal complaint with the State of Indiana's Commission for Higher Education. The Commission's student complaint policy and form can be found at https://www.in.gov/che/2744.htm

Links for student complaints for student at VU locations in other states

Arkansas: http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form/

California: See below for members of military

Florida: http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml

Georgia: https://gnpec.org/gnpec-authorized-school-complainant-form/

Oregon: http://www.oregon.gov/highered/institutions-programs/private/Documents/Distance/SARA-Complaint-Form.pdf

Washington State: http://www.wsac.wa.gov/student-complaints

Distance education students from other states who are not satisfied with the results of a complaint submitted through the Office of the Dean of Students at Vincennes University can file a complaint with NC-SARA State Portal Entity Contact found at the following link: http://nc-sara.org/states/IN

In addition, members of the military can also complaints with the Department of Defense: 

https://www.military.com/education/finding-a-school/the-military-student-online-complaint-system.html